Privacy policy
At Tushar Gems and Jewellery Pvt Ltd ("Tushar Gems", "we", "us"), we respect your privacy. This Privacy Policy explains what information we collect when you visit www.tushargems.com, contact us or place an order, and how we use and protect it.
Information we collect
When you place an order, request a horoscope consultation or contact us, we collect the details you give us, such as your name, phone number, email address, billing and shipping address and, for consultations, your birth details. We also keep a record of your orders and our conversations with you.
When you browse the website, basic technical information such as your device, browser, IP address and pages visited is collected automatically through cookies and similar technologies.
Payments
Payments are processed by secure third-party payment gateways. We do not see or store your full card or bank details.
How we use your information
To process and deliver your orders; to provide consultations and customer support; to send order updates by SMS, WhatsApp, phone or email; to prevent fraud; to improve our website; and, where you have agreed, to share offers and new arrivals. You can opt out of marketing messages at any time.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run the business, such as our e-commerce platform (Shopify), payment gateways, courier partners and analytics or advertising tools, and only as far as needed for them to do their job. We may also disclose information where required by law.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how the website is used. You can block or delete cookies in your browser settings, though some parts of the website may then not work properly.
Data retention and security
We keep your information for as long as needed to serve you and to meet legal, tax and accounting requirements. We take reasonable steps to protect it from loss, misuse and unauthorised access.
Your rights
You may ask us to access, correct or delete the personal information we hold about you, subject to what we must keep by law. To do so, contact us using the details below.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
Contact us
Tushar Gems and Jewellery Pvt Ltd
Shop No. 19–20, 2nd Floor, Gold Souk Mall, Sector 43, Gurugram, Haryana 122009, India
Phone / WhatsApp: +91 95400 05349
Email: tushargems2026@gmail.com
Website: www.tushargems.com